Uber CEO balks after a reporter tells him the cost of his 2.9-mile Uber ride: ‘Oh my God. Wow.’::undefined

  • malloc@lemmy.world
    link
    fedilink
    English
    arrow-up
    139
    arrow-down
    3
    ·
    2 years ago

    The fact that a 2.9 mi car ride costs $50 with a tip is fucking insane. This country is absolutely backwards when it comes to transportation. Everything is nearly car centric. Minimal options for alternatives.

    • Dr. Moose@lemmy.world
      link
      fedilink
      English
      arrow-up
      89
      ·
      2 years ago

      People who have never experience good public transport don’t know what they’re missing tbh. When I lived in Japan for a few months I could get around the whole city without much planning. It was so freeing not having to think about transportation. I think public transportation + last mile assistance (e-scooters, e-bikes etc.) is by far the most efficient an free transportation experience out there.

  • Katana314@lemmy.world
    link
    fedilink
    English
    arrow-up
    88
    arrow-down
    3
    ·
    2 years ago

    In a faint way, I might almost frame this as a positive thing.

    The gig workers driving Uber vehicles are generally the sort of people that absolutely need it. And, especially in a hub like New York City, $50 fares should be the sort of thing that pushes people into making use of either the bike share system or subway, rather than promoting increased traffic congestion at peak times. And yes, I am aware in many cases that results in increased trip times; which should be a motive to invest further in these systems to make them faster and more convenient.

    I don’t think it’s just Uber - America will at some point have to wake up to the expected costs of its heavily service-focused industries, the value of an individual person’s time, and of one’s own personal vehicle for a trip.

    • AzPsycho@lemmy.world
      link
      fedilink
      English
      arrow-up
      23
      ·
      edit-2
      2 years ago

      Yep. Went to Disneyland a year ago and the trip there was very affordable. The trip home was 3-4x higher since it was closing time.

  • PolydoreSmith@lemmy.world
    link
    fedilink
    English
    arrow-up
    39
    arrow-down
    8
    ·
    2 years ago

    Uber’s net profit for the twelve months ending March 31st, 2023 was $-3.36bn. That’s negative 3.36 billion dollars. They posted their first ever operating profit today. August 1st, 2023.

    So yeah, really cool company. Not at all some sort of horrifying demon of modern capitalism…

    • FuglyDuck@lemmy.world
      link
      fedilink
      English
      arrow-up
      39
      ·
      2 years ago

      Pretty sure Uber’s sole existence is owed to cheap debt and a bubble in venture capital. Them and WeWork soaked investors for all they were worth and never gave a flying fig about profitability because there was always some one willing to float a cheap loan

      • fidodo@lemmy.world
        link
        fedilink
        English
        arrow-up
        19
        arrow-down
        1
        ·
        2 years ago

        They got investment because they were building a monopoly first. It really just tells you how valuable monopolies are if it wasn’t obvious enough already. It’s more reason why we can’t let monopolies happen.

        • Regna@lemmy.world
          link
          fedilink
          English
          arrow-up
          9
          ·
          2 years ago

          Like Amazon, which only had net losses for several years (from 1994 to 2002) in order to focus on aggressive growth and outcompeting other similar services by setting excessively low prices on books and media.

        • FuglyDuck@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          edit-2
          2 years ago

          It was a sound business idea though. Just a shitty investment idea.

          The owners/founders made shitloads off it (at the expense of investors.)

            • FuglyDuck@lemmy.world
              link
              fedilink
              English
              arrow-up
              1
              ·
              2 years ago

              oh, yeah. the gig economy and the startups that exploit is genuinely awful. Can’t say I feel bad for the duped investors, though. They invested in a genuinely shitty company. so. heh.

  • foggy@lemmy.world
    link
    fedilink
    English
    arrow-up
    27
    arrow-down
    1
    ·
    2 years ago

    Next ask him how much a $10 meatball sub delivered from 2 miles away should cost.

  • Bobby Bandwidth@lemmy.world
    link
    fedilink
    English
    arrow-up
    27
    arrow-down
    1
    ·
    2 years ago

    “from downtown New York City to the West Side”

    $50 is what you’d expect if you lived in nyc, or been there enough

  • PutangInaMo@lemmy.world
    link
    fedilink
    English
    arrow-up
    15
    arrow-down
    2
    ·
    2 years ago

    I had to use this service one time, to pick up my wife from the hospital in the middle of the night. The guy never even picked her up and I still had to pay 50 goddamn dollars. Fuck this company.

  • ArtVandelay@lemmy.world
    link
    fedilink
    English
    arrow-up
    11
    ·
    2 years ago

    These prices are set via algorithm, and time of day seems to be a huge part of it. My 2.5 mile trip in Washington DC on a Thursday morning at 7:30 was $55.

    • Hackerman_uwu@lemmy.world
      link
      fedilink
      English
      arrow-up
      30
      ·
      edit-2
      2 years ago

      There was speculation that the algo takes several features into account not just time. Things like battery life, distance from frequent locations, etc. So for instance: profile is a young lady, she is on 10% battery and is several miles from home at an entertainment hub like a nightclub/concert so jack the fare up cos she’ll take it regardless, type stuff.

      I used to have a very unreliable Jeep that would break down for weeks at a time. I bit the bullet and ubered to work. I have screenshots showing the fare climbing over the course of a week to six times the original price for the same trip as the algo learned that I needed to work and did not have a car.

      • Tangent5280@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        ·
        edit-2
        2 years ago

        Jesus Christ that’s horrible. We’ll need to now make something like virtualbox for Android to isolate these shitty ass apps from knowing system details and shit.

        EDIT: We all need to go check our uber transactions to see if cost per ride corresponded to life events.

  • Kinglink@lemmy.world
    link
    fedilink
    English
    arrow-up
    10
    arrow-down
    2
    ·
    edit-2
    2 years ago

    “It was 10 am on a sunny weekday”… supply and demand. Take the number of people wanting a ride and divide by the number of drivers available, and in some way that number will be the multiple.

    Area will matter (Apparently NYC), but Uber is a gig economy, people use it as a side hustle, so during the day, many of them are probably working another job. Not to mention 2.9 miles in NYC isn’t like 2.9 miles in Champaign Illinois, that can be a long ride.

    But there are a ton of factors, maybe there was no drivers in the area, maybe everyone was busy, but you still took the ride, so obviously it wasn’t too crazy. Uber will continue to charge what they can, but I’m sure the number of available drivers willing to take a fare for that price (The price Uber offers them, not the end user price), will always matter.

    Infinitenonblondes in the comments talks about a 3 mile ride, 8 bucks to go there, 60 bucks to leave, because it was a concert. The demand for a ride right after a concert is going to be at record level peaks… of course it’s going to go through the roofs.

    • lazyplayboy@lemmy.world
      link
      fedilink
      English
      arrow-up
      8
      ·
      edit-2
      2 years ago

      Only if fully able-bodied and there’s safe footpath present, but yeah, more of us should just walk.

      • FuglyDuck@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        arrow-down
        4
        ·
        edit-2
        2 years ago

        That’s an hour walk- one way- for the the “average” person.

        Throw in climate hazards- winter where I live, that walk is happening in -10f temperatures, probably with wind blasting enough to be deadly.

        In summer, we typically have temperatures reaching 98-101 f for about a week with muggy-as-hell 80’s for several months. Also enough to be deadly.

        Further, let’s say hypothetically, that’s a grocery run. Frozen goods out for that long pose a food safety risk.unless your lugging an ice packed cooler or something… which kinda sounds like my personal version of hell… that’s also likely to, you know, be deleterious to one’s health.

        (Okay so maybe you luck out and just get the squirts.)

        • Corkyskog@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          1
          ·
          edit-2
          2 years ago

          Who is going from Manhattan to West side, or visa versa for groceries?

          And the coldest NYC has ever gotten was -1F on Feb 14th 2016, with an average low of 26 degrees in their coldest month.

          • FuglyDuck@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            arrow-down
            1
            ·
            edit-2
            2 years ago

            I live in Minnesota, not NY, and even in Minneapolis, the density of actual grocers is not that high

            In any case, most deaths happen from hypothermia at 35-25 F, so that hour long exposure is still potentially lethal

      • Aux@lemmy.world
        link
        fedilink
        English
        arrow-up
        3
        arrow-down
        6
        ·
        2 years ago

        People who can’t walk usually can’t drive either. Stop with this irrelevant “able body” argument.

  • yabai@lemmy.world
    link
    fedilink
    English
    arrow-up
    9
    arrow-down
    12
    ·
    2 years ago

    If what he says is true, that it’s going up because of driver pay, that’s good at least. Uber at least has competition in Lyft, and both have a lot more markets to enter around the world by chipping away the established local taxi businesses, which can also compete by dropping their prices…

    Overall I think Uber is a net positive. But $50 is a pretty ridiculous fee.

    • jeffw@lemmy.world
      link
      fedilink
      English
      arrow-up
      22
      arrow-down
      1
      ·
      2 years ago

      Uber has engaged in rampant employee misclassification, even going as far as changing California’s constitution to get away with it. Shit like that should not be allowed