Xplore to offer faster rural satellite internet, alternative to Starlink after Jupiter 3 launch | Globalnews.ca
globalnews.ca
The company said the technology will provide a homegrown alternative to high-speed internet service offered to rural Canadians through SpaceX's Starlink low-earth orbit satellites.
  • Polar@lemmy.ca
    10·
    2 years ago

    Is this the same Xplorenet that charged me double to put in a pole 2x the height so I could get their 25Mbps package, then EXACTLY after the 30 day refund period ended dropped my connection down to 1Mbps, and when I called to complain they told me my satellite isn’t getting good enough signal for 25Mbps, and I would need to drop down to their 10Mbps package.

    So I dropped down to their 10Mbps to test, because they promised me it would work. When it didn’t, I asked for them to return me to their 25Mbps package, to which they replied they can’t…

    So I had to take months complaining to the CRTC to get my $800 double installation price refunded, and after I did Xplorenet cancelled my internet and blacklisted my address?

    And to top it all off, they block windows updates, and the only way to update your computer is to use a VPN to hide your traffic?

    Is that the same Xplore? Ya. Good luck. You make Bell and Rogers look like perfect angels.

  • The_Helmet_Stays_On@lemmy.dbzer0.comEnglish
    81·
    2 years ago

    Unless this has lower latency then rest of the their satellites then its pointless and it’s only a matter of time until they get congested like the rest of them. The higher speed, lower latency and unlimited data was the selling point of starlink so unless their plans are cheap I think starlink will be fine.

  • MapleEngineer@lemmy.caEnglish
    4·
    2 years ago

    Geostationary satellites have high latency. 700 ms latency means it has a minimum of one and a half seconds of delay in a conversation. That’s going to make Zoom/Teams/WebEx extremely annoying. It’s also going to make online multiplayer gaming impossible.

    LEO constellations are really the only option for modern satellite internet. I’m on Starlink but will happily switch back to terrestrial internet once Bell gets fiber to my door. They surveyed my road a few weeks ago so maybe in a couple of years.

    • Great Blue Heron@lemmy.ca
      1·
      2 years ago

      I’m on starlink too. Bell recently ran fibre by my front door but I won’t be switching when they come knocking. During hurricane Fiona my starlink kept working as long as I gave it power. Bell took 2 months to get out and repair my neighbours downed phone line! If the fibre was in the ground I’d switch, but I don’t want my internet coming through 50km of rickety poles along tree lined roads.