• RegalPotoo@lemmy.world
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    2 years ago

    Personally, if you can’t tell me if you are running Windows or MacOS, I don’t really want you downloading my software

        • vettnerk@lemmy.ml
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          2 years ago

          I used to work with internet service for trains. I remember one support ticket filed by the train conductor:

          “Internet doesn’t work”

          No info regarding area
          No info regarding when
          No info regarding which carriage
          …or even which train.

          Well, I managed to jump through a few hoops, figuring out the schedule for this particular individual, and could deduce which train at least. Nagios reported everything as fine, but sometimes Nagios can lie, so I tracked it down and did the usual diagnostics onboard. Couldn’t find anything wrong.

          I phoned up the guy and it turned out he’d forgotten to enable wifi on his phone.