![](https://discuss.tchncs.de/pictrs/image/272ee3ed-afd0-4470-a2fe-9b3c879ab41a.jpeg)
![](https://lemmy.ml/pictrs/image/ee634f30-7b97-424e-93bb-47945757fddc.png)
It depends on the source subtitle. But there is an option in Jellyfin to periodically extract embedded subs from movie files in to separate files, which might work better. I think with the latest update, that will no longer be necessary since they’ve done a lot of improvements around subs.
Which email provider is the account with?